Watch who’s searching your website, how they move close to it, and just how long they’ve been there. Armed with the ideal context – such as visitor’s true web-site, referrer, state, and current time – you are able to proactively invite them to speak when you look at it ideal to ensure your chat invitation is relevant.
You may also invite your colleagues to an ongoing chat session, ship them text messages or write notes, obvious only to you personally and also other agents.
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LiveAgent routes incoming chats to the best members with your team and dynamically adapts chat availability as your brokers log out and in in the course of their shifts.
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Moreover, offers are for the very first billing period of time only, will not use to renewals, can not be applied along with almost every other features and could be get more info withdrawn Anytime at the discretion of Namesco Limited. Please Be aware, for EU clients VAT charges payable will likely be matter in your region of residence.
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In addition, Highly developed chat routing makes certain chats are assigned to agents who’ve experienced past interactions with chatting prospects for more exact and pertinent communication.
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